Q: How long will it take to complete my project?
Q: How should I package/protect my items during shipping?
Q: How should I ship my documents/material?
Q: What standards do you follow in your filming, scanning and binding processes?
Q: Will our items be insured during shipment and while at your facility?
Q: Do my source documents need to be disassembled/disbound to be canned/filmed?
Q: Do I have to send my entire project in one shipment or can I send multiple smaller
shipments to work within my budget?
Q: Are my documents secure at your site?
Q: What happens to my documents after filming/digitizing?
Q: How many frames fit on a 35mm or 16mm roll of film?
Q: What formats of film do you produce?
Q: What are your standard targets for microfilm?
Q: Can I store my masters at your facility?
Q: How do you assure longevity of the film masters?
Q: Can you handle the distribution of duplicates to my organization or customers?
Q: Can you come to our library/facility to scan our materials?
Q: Do you offer on-site seminars on digitization?
Q: Can you disbind my original documents for digitizing?
Q: What are your standard metadata elements?
Q: What type of file formats should I consider when digitizing?
Q: What media options do I have?
Q: What if I need a replacement copy of my CD/DVD?
Q: Can you OCR my documents?
Q: What foreign languages are supported in the OCR process?
Q: What formats of film and paper can you digitize?
Q: How long are my CD-R’s/DVD’s likely to last?
Q: Can you reproduce large format images in color and
Q: What type of paper do you use to create digital facsimiles?
Q: Can I have my originals rebound?
Q: What’s the largest case size you can produce?
Q: Does your binding material adhere to preservation standards?